Our commitment
We want as many people as possible to use the ReturnMate website. Our accessibility target is the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.
Using this website
The website includes a skip-to-content link, descriptive headings, keyboard-focus styles, text alternatives for dashboard illustrations, and layouts that adapt to different screen sizes. You can use your browser’s zoom and text-size settings to adjust the content.
Assessment status
Full WCAG conformance has not yet been assessed. A complete review with assistive technologies is required before we can state that the website conforms to Level AA.
Known limitations
The dashboard illustrations contain small text that is part of the image and does not resize independently. The surrounding page describes the purpose of the dashboard in text. These illustrations show the application interface and are not interactive controls.
Feedback and support
If you experience an accessibility barrier, please include the page address, what you were trying to do, and the browser or assistive technology you use when contacting ReturnMate. You do not need to provide medical information. Please use the contact method provided with your ReturnMate correspondence or service agreement.
Reviewing this statement
We will update this statement as testing identifies barriers and improvements are completed. This statement covers the marketing website; the tax application requires its own assessment across complete customer tasks.
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